FAQs

1. Are your products original?

Yes. We only sell 100% authentic and genuine skincare products sourced from trusted suppliers.

2. How long does delivery take?

Orders are processed within 24 hours. Your parcel will arrive within approximately 2 business days across the UAE.

3. Do you offer Cash on Delivery?

(If yes, keep this)
Yes, we offer Cash on Delivery (COD) across the UAE.

(If no, remove this section.)

4. Can I return a product?

Returns are accepted within 48 hours if the product is unopened and unused. For hygiene reasons, opened products cannot be returned.

5. How long does it take to see results?

Most customers notice improvements in skin texture and clarity within 2–4 weeks of consistent use. Results may vary depending on skin type.

6. Is the product suitable for sensitive skin?

Our products are suitable for most skin types. However, we recommend doing a patch test before full application.